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The support is very nice and they try their best to solve the problems or concerns as fast as they can. I'm on SparkHost since April-13 and I haven't had any downtime or problems with them.
My previous website designer was charging an unfair amount and doing worst job. I recently moved my domains services to SparkHost, Great service, available 24x7 very impressed!!! I am glad I shifted to Spark Digital Technologies, the post-sales support and user-interface are top quality!
The service here is absolute awesome!! I would recommend this to anyone who is looking to design & development of a website. It don't even cost much even for renewal & Updating!